Licensing

The ability of individual organization members to access Insights depends on the privileges they have in the organization. Privileges are determined by the user type, role, and licenses that are assigned to the user.

User types

Organizations assign user types to members based on the members' needs and requirements. Members are assigned a user type when they are invited to the organization. The user type determines the privileges that can be granted to the member through a default or custom role. Each user type also includes access to specific apps and app bundles.

The following user types are offered:

NoteNote:

Insights licenses are only included with the Insights Analyst user type. Insights licenses can be purchased and assigned to members who have been granted the Creator or GIS Professional user types.

Roles

A role defines the set of privileges assigned to a member. Members are assigned a role when they are invited to the organization.

The following default roles are available:

NoteNote:

A member's user type determines the default roles that can be assigned to the member. User types compatible with each role are noted below.

Licenses

For users who do not have an Insights Analyst user type, an Insights license is required to use Insights.

Shared pages and workbooks from Insights can be viewed by members of the organization with an Insights license or Essential Apps Bundle (included with all user types).

Examples

The following table outlines some examples of the combination of user types, roles, and app licenses, and the corresponding abilities for the user:

Licensing

View pages and workbooks

Use Insights

Manage licenses

  • User type: Editor
  • Role: User
  • Apps: Essential Apps

Yes. Insights can be opened in viewer mode.

No

No

  • User type: GIS Professional
  • Role: Administrator
  • Apps: Essential Apps

Yes. Insights can be opened in viewer mode.

No

Yes

  • User type: Insights Analyst
  • Role: Publisher
  • Apps: No app licenses required

Yes

Yes

No

  • User type: Creator
  • Role: Administrator
  • Apps: Essential Apps and Insights

Yes

Yes

Yes

NoteNote:

See Share a page for more information on who can see shared pages.

Licensing in Insights desktop

Insights desktop is available to all Insights in ArcGIS Online and Insights in ArcGIS Enterprise users. Insights desktop is activated using an ArcGIS account that is licensed to use Insights.

Resources

Use the following resources to learn more about applying and using licensing in Insights: